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We're here to assist you with any inquiries, whether you need help with an order, have a question about our jewelry, or simply want to share feedback. Reach out to us through the form below, or use the contact information provided. We look forward to connecting with you!

Our Contact Information:

Email: [email protected]

Phone: (725) 218-6875

Address:

Business Hours:

Monday to Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

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Frequently Asked Questions

How do I care for my candles?

To make your candles last longer and maintain their scent and appearance: trim them before each use (leaving a wick of approximately 0.5 cm), keep them away from drafts, prevent them from burning completely (always leaving some wax), and store them in a cool, dry place.

Do you make custom candles?

Yes! We offer candles custom-made to your liking. If you have a special fragrance, design, or packaging in mind, contact us and we'll create something unique, just for you.Yes! We specialize in creating custom jewelry tailored to your vision. Contact us to discuss your design ideas, and we'll work with you to create a unique piece.

What is your return policy?

At Moments of Light, each candle is handcrafted with dedication and care, making them unique.

Because these are handmade and delicate products, we do not accept returns or exchanges once the purchase has been made.

However, if your order arrives damaged or defective during shipping, please contact us within the first 3 days of delivery and send photos of the product and packaging to our email. We will gladly evaluate your case and, if necessary, arrange a replacement.

We appreciate your understanding and support of our craftsmanship.

Stay connected and inspired! Follow us on social media for exclusive updates, new arrivals, and behind-the-scenes glimpses of our designs.

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Frequently Asked Questions

How do I care for my candles?

Do you make custom candles?

What is your return policy?

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